Refund policy

Cancellation before dispatch

Cancellation is allowed before dispatch. Contact us with your order details to request cancellation.

Food returns and product issues

We do not accept change-of-mind returns for food products. Damaged, wrong, tampered or expired products must be reported within 48 hours of delivery. Photo/video evidence is required.

Subject to verification and product availability, you may choose a replacement or refund. Opened products are not normally returnable, except for genuine quality, damage, tampering, wrong-product or expiry issues.